CSP Interns Train Local Partners on the Use of Professional E-Communication Tools
Following the outbreak of the COVID-19 pandemic in 2020 and the continuous deteriorating economic and security conditions in Lebanon, online distance communication has become essential to conduct business in Lebanon. Municipal council members are trying to find ways to meet virtually to discuss issues of concern and make timely decisions. CSP’s field work has shown that municipal employees and elected members of municipal councils are finding it hard to use existing and emerging technologies to conduct formal meetings and engage in regular communications. To overcome this barrier, and to improve the skills of municipal staff to communicate with ease, CSP is rolling out a technical assistance activity to improve municipal skills in convening and communicating virtually. Between January 17 and 26, CSP trained five graduate interns from the Saint-Joseph University, the Holy Spirit University of Kaslik, and the Beirut Arab University on effective communication through emails, Zoom, and Google Space and on facilitation and communication skills to enable these interns to train municipalities. These trainer interns will provide their first training to communities on February 2 for Deir Al Ghazal Municipality in the Beqaa. “I feel more confident dealing with mayors from different cultures and backgrounds. Sharing the newly acquired skills with the community will be a continuous learning process and very useful for my career,” stated Lynn Badawi, a trainer intern and a Data Sciences graduate from Saint-Joseph University.